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Elements and Performance Criteria

1. Identify level of staff awareness and implementation of environmental management practices
   • Develop criteria for determining staff awareness and effectiveness of implementation of existing practices
   • Apply criteria in order to determine relative effectiveness
   • Identify the need for modification or improvement of staff implementation of existing environmental practices
   • Determine new areas which require implementation of environmental management practices in accordance with the organisation's policies and environmental management plan
2. Develop and rank methods to improve staff awareness and implementation of environmental management practices
   • Identify, research and collate relevant information to assist staff awareness in environmental management
   • Apply specialist knowledge and skills to determine the most suitable method
   • Establish criteria to develop an effective ranking of practices
   • Determine methods for improving staff awareness and reaching identified areas of need
   • Establish information needs and opportunities for community involvement in improving awareness
3. Implement appropriate methods to improve staff awareness
   • Identify and procure financial resources within budget cycles to support the achievement of required outcomes
   • Identify, train and assign personnel to tasks so that strategy requirements for skills and knowledge are met
   • Identify physical facilities and equipment and procure within budget cycles
   • Prepare information materials and distribute to ensure required awareness levels are achieved
   • Achieve improvement in staff awareness of environmental issues in accordance with local policy, procedures and relevant legislative requirements
4. Monitor and review the levels of community awareness
   • Collect regular data and analyse to provide accurate measures of performance
   • Make comparisons with required outcomes to assess performance
   • Make recommendations for changes to methods and systems
   • Implement changes to methods and systems to ensure outcomes are achieved
   • Apply information obtained during monitoring and review to develop new methods and systems which are based on accumulated knowledge and experience
5. Inform external clients of environmental management practices
   • Identify and use advantages of informing external clients of organisation's environmental management practices to determine methods to improve their awareness
   • Identify opportunities to inform external clients of organisation's environmental management practices and notify supervisors/management of new opportunities
   • Identify resources and information required to inform external clients and access within budget cycles
   • Use interactions with clients as an opportunity to inform them of the organisation's environmental management practices
   • Develop strategies to enable clients to participate in the implementation of the environmental management practices

Required Skills

Not applicable

Evidence Required

The Evidence Guide identifies the critical aspects knowledge and skills to be demonstrated to confirm competence for this unit This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements

Critical aspects of evidence to be considered	Assessment must confirm sufficient knowledge of methods to determine staff awareness of the organisations environmental management strategies and the effectiveness of staff implementation of the strategies in the work environment as it applies to sectors in the industry sport community recreation outdoor recreation or fitness This knowledge also applies to client awareness Assessment of performance should be over a period of time covering all categories of the Range Statements that are applicable in the learners work environment Assessment must confirm the ability to apply this knowledge and appropriate techniques to determine the level of staff implementation of the organisations environmental management practices develop appropriate methods to improve staff implementation of the organisations environmental management practices accurately assess any improvement in implementation assess client awareness of the organisations environmental management practices improve external client awareness of the organisations environmental management practices
Interdependent assessment of units	This unit must be assessed after attainment of competency in the following units Nil This unit must be assessed in conjunction with the following units Nil For the purpose of integrated assessment this unit may be assessed in conjunction with the following units Nil
Required knowledge and skills	Required knowledge Environmental issues relevant to work practices and productivity Environmental management practices Community needs and expectations Organisation structure and services Training requirementsnetworks Workplace health and safety legislation and relevant environmental legislation Required skills Research skills to identify information relevant to issues Consultation skills to deal with people at all levels Presentation skills to report to management and clients on initiatives Programming skills Strategic planning skills to integrate minor program goals with organisation goals Budgeting skills to manage finances for programs Evaluation skills to monitor effectiveness

Resource implications	Physical resources Assessment of this unit of competency requires access to a real work environment associated resources and information on environmental management practice Human resources Assessment of this unit of competency will require human resources consistent with those outlined in the Assessment Guidelines That is assessors or persons within the assessment team must be competent in this unit but preferably be competent in the unit at the level above be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework AQTF as specified in Standard of the Standards for Registered Training Organisations
Consistency in performance	Due to issues such as variation in environmental issues and practices this unit of competency must be assessed over a period of time in order to ensure consistency of performance over the Range Statements and contexts applicable to the work environment
Context for assessment	This unit of competency must be assessed in the context of a real audience and sport or recreation organisation The environment should be safe with the hazards circumstances and equipment likely to be encountered in a real workplace Assessment of this unit of competency will usually include observation of processes and procedures oral andor written questioning on required knowledge and skills and consideration of required attitudes Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

KEY COMPETENCIES
Collect AnalyseampOrganise Information	Communicate IdeasampInformation	PlanampOrganise Activities	Work with Othersampin Teams	Use Mathematical IdeasampTechniques	Solve Problems	Use Technology
These levels do not relate to the Australian Qualifications Framework They relate to the seven areas of generic competency that underpin effective workplace practices The three levels of performance and denote the level of competency required to perform the task Use routine approaches Select from routine approaches Establish new approaches Collecting analysing and organising information Collecting and analysing qualitative and quantitative information from internal and external sources Communicating ideas and information Informing and liaising with staff and others Planning and organising activities Planning and organising activities to raise staff and client awareness of environmental management practices Working with teams and others Collaborating with other personnel staff and clients Using mathematical ideas and techniques Not applicable Solving problems Identifying problems in staff awareness of environmental management practices Using technology Using relevant technology to conduct research and implement strategies Please refer to the Assessment Guidelines for advice on how to use the Key Competencies

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Range Statement

Range Statements The Range Statements provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. The Range Statements relate to the unit as a whole and helps facilitate holistic assessment. In addition, the following variables may be present for this particular unit of competency

	CATEGORIES
Effectiveness	[all categories] the range of methods used consistency of involvement level and quality of training provided level and quality of involvement funding and resources required quality and level of benefit derived outcomes achieved and goals for improvement
Environmental management practices	[all categories] awareness of types of practices that may include business sustainability human and physical resources environmental load reduction waste minimisation ecological considerations
Legislative requirements	[all categories] State/Territory statutory requirements local laws, by - laws, ordinances and policy
Methods for improving staff awareness	[all categories] methods include significant use of resources minimal input of resources use of existing systems within the organisation high quality materials use of experts or consultants with relevant skills
Staff awareness	[all categories] aspects of staff awareness includes level of knowledge need for information awareness of methods of information distribution methods for suggesting improvements in systems internal system within the organisation

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